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Sunday, December 27, 2009

Networking Career Retraining - Thoughts

By Jason Kendall

In these days of super efficiency, support workers who can mend computers and networks, along with giving regular solutions to users, are vital in every part of industry. As we get to grips with the multifaceted levels of technological advances, growing numbers of IT professionals are needed to run the smooth operation of functions we rely on.

Proper support is incredibly important - ensure you track down something that provides 24x7 direct access, as anything less will frustrate you and could hold up your pace and restrict your intake.

Look for training with proper support available at all hours of the day and night (irrespective of whether it's the wee hours on Sunday morning!) Ensure you get direct access to tutors, and not simply some messaging service that means you're constantly waiting for a call-back during office hours.

Be on the lookout for study programmes that have multiple support offices active in different time-zones. Each one should be integrated to provide a single interface and also round-the-clock access, when you need it, with no fuss.

Always pick a trainer that cares. Only true live 24x7 support provides the necessary backup.

People attracted to this sort of work are often very practical, and won't enjoy sitting at a desk in class, and slogging through piles of books. If this could be you, go for more modern interactive training, where you can learn everything on-screen.

If we're able to utilise all of our senses into our learning, our results will often be quite spectacular.

Interactive full motion video with demonstrations and practice sessions will turn you off book-based study for ever more. And they're far more fun.

You'll definitely want a training material demonstration from your training provider. You should ask for instructor videos, demonstrations, slide-shows and fully interactive skills-lab's.

Avoiding training that is delivered purely online is generally a good idea. Always choose CD or DVD based study materials where offered, as you need to be able to use them whenever it's convenient for you - it's not wise to be held hostage to your internet connection always being 'up' and available.

A capable and professional advisor (as opposed to a salesman) will ask questions and seek to comprehend your current level of ability and experience. There is no other way of understanding your study start-point.

Often, the training start-point for a person with a little experience can be massively different to the student with none.

Consider starting with some basic Microsoft package and Windows skills first. Beginning there can make the learning curve a much more gentle.

Watch out that all exams you're studying for are recognised by industry and are bang up to date. The 'in-house' certifications provided by many companies are often meaningless.

The top IT companies such as Microsoft, CompTIA, Adobe or Cisco each have globally approved skills programs. These heavyweights will ensure your employability.

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